Job: Front of House and Creative Workspace Administrator

Front of House and Creative Workspace Administrator

Permanent, full-time (35 hours per week, Mon-Fri, 9:30 am – 5:30 pm) subject to 6 month trial period

£25,000-27,000

Office-based in Vauxhall, London

Details

Artists’ Studio Company (ASC) is looking for an enthusiastic and engaged front-facing administrator to join our Workspace Lettings team on a full-time basis. ASC is a registered arts charity and affordable creative workspace provider in London, providing studios to more than 650 artists and makers, and affordable coworking and desking for up to 70 creative industries professionals. We also host two hire galleries and a contemporary art gallery with a programme of curated exhibitions.

The Front of House and Creative Workspace Administrator is a key role supporting the smooth running of all operations related to the letting of workspaces and processing of coworking memberships. The role is also largely front-facing with the opportunity to meet and support a large range of creative professionals. 

The ideal candidate will have warm, clear, and confident communication skills, ensuring a positive experience for the artists, makers and creative professionals in our workspaces.

Ideally 1 years’ experience in a comparable administrative role, they will be organised, detail oriented, and able to handle sensitive data and documents professionally and with care. They will have strong time management skills and will be technically literate, familiar with MS Office and Google Suite.

The role’s primary responsibilities are:

• Reception & front-facing: email, phone, and in-person communication as first point of contact for tenants, members and the general public; handling feedback and issues; greeting office visitors and accepting deliveries
• Lettings & tenancies: managing and updating databases, documents and processes for incoming and vacating tenants and members; updating studio listings, liaising with maintenance team and communicating with tenants on maintenance works or issues; liaising with finance team on deposit, rent payments or other financial matters
• General: filing and file keeping; attending team and department meeting; maintaining office supplies; awareness of secure data management and GDPR compliance

Application

Please download the Job Pack_ Front of House & Creative Workspace Administrator for full details of the role, responsibilities, and person specification.

Application deadline: 11:59pm, Sunday 24th March

Email jobs@ascstudios.co.uk with your CV and a cover letter that lets us know:

• How your skills, experience and character make you right for the role
• Why you are interested in working with ASC
• How this role helps support your career ambitions
• Any additional information you think is relevant